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NEED HELP WITH YOUR ORDER?
Be sure to check out our FAQs below for commonly asked questions about products, shipping and return policy. If you need additional help, do not hesitate to email us so we can further assist you. Please complete the form and hit submit.
FAQs
We accept GPay, Link, Paypall, Visa, Mastercard, American Express, and Discover.
All sales are final once an order is placed. We do not offer cancellations, returns, or exchanges except in cases of defective or incorrect items.
Yes, we offer international shipping where our distribution network allows. Shipping times and costs may vary by destination.
Shipping rates will be calculated as you enter your address. Please continue through the checkout process to find the exact price. On orders more than $50, shipping is free.
Most orders are processed and shipped within 2–7 business days. Delivery times vary based on your location and shipping method chosen. During the checkout process, the cart will display the estimated shipping time.
You will receive an email once your order has shipped. Check the tracking number to determine the location of your package.
If your tracking shows no movement for an extended period, contact us so we can investigate with the carrier.
No. All of our products are made to order, meaning once the order is placed, it has been sent to production. All sales are final so please double check your shipping/size information before completing the sale.
No, all sales are final.
If your item arrives with a manufacturing defect, printing issue, or shipping damage, please contact us immediately via form above so we can assist.
Please include the following information:
– Your order number
– Description of the issue
– Clear photos of the item(s)
Not at this time.
If you would like to purchase a bulk order, please email: support@shop.freethinkmedia.com
Sizing charts are available within the product’s description.
Good news! Since all of our products are produced at the time of purchase, we never run out of stock.
Complete the form above.
We cannot guarantee changes after an order is placed. Please check that your shipping address is accurate at checkout. If an order is returned due to an insufficient or incorrect address, you will be responsible for any reshipment costs once we confirm the updated address. If you notice an error, contact us ASAP and we will try our best.
Yes, there are promotion codes and discounts for our paying members.
Yes! Please take a look at our Privacy Policy for more information.
Applicable sales tax or VAT will be calculated and shown at checkout, based on your shipping address.
Yes! Our printer partners with ethical suppliers and operates responsibly-managed production facilities.